This FAQ is divided into three parts. You can also access to our different sections:

Browse the site, Channels, Manage content, My account, My playlists, My Profile, Report content, Upload videos

How much do you charge to view videos?

The content on XVideos.com is available for free. However if you would like to support the uploaders and experience their premium content you can purchase a premium membership at XVideos.RED.

Section: Browse the site

How can I prevent my children from accessing XVideos?

Read our section on "Parental Control"

Section: Browse the site

How can I easily locate videos that I liked?

Your "liked" videos can be found by selecting "Videos I like" after clicking the Account button in the top right corner.

Section: Browse the site

How can I access my subscriptions?

You can see all profiles you are subscribed to under ''My subscriptions'' on Social tab of your account.
Latest videos from your favourite models and recently uploaded videos from channels you are subscribed to can be easily accessed from ''My subscriptions'' under the Account button in the top right corner of the page.
If you want to see recent activity of your friends and channels you are subscribed to (uploaded videos, new photos and favourites), you can find it under ''Activities'' on Social tab of your account.

Section: Browse the site

How can I save a video to my playlist?

Select “Save” under the video you would like to save and choose "Watch later" or add it in any other playlist you create.

Section: My playlists

Why are my playlists gone?

It could be that you have two or more accounts and you are logged into the wrong account.
Also deleted videos are automatically removed from playlists.

Section: My playlists

Where can I find Gay and Trans videos?

Click the "site's settings" in the top right corner of the page (gear icon) and select Gay or Trans category. Please note that you must use the search from these categories (or related subpages) to see gay and trans content in the results.

Section: Browse the site

I saw a video that doesn't work!

Unfortunately, given the large quantity of videos on our site, there may be some instances where certain videos TEMPORARILY do not work. Typically the problem will be a "This video will be available soon" message or the video will load only a small portion of its length. Once again these problems are only temporary. If you were able to access a certain video page that means it is still in the database and will be fixed. If you notice a video that doesn't work for a longer period of time feel free to contact us.

Section: Browse the site

How can I report inappropriate videos such as underage/rape/bestiality/scat and others?

We continuously monitor the site but if you see something that does not look right, please do use our reporting tools. Under each video on the far right you will see 3 dots. Click this to open up the menu and then report it. Fill out the information and submit it to us.

Section: Report content

How can I delete my account?

To delete your account go to your account dashboard, click the "account" tab and select "delete my account and personal data", or click here.
Please note it's permanent and there is no option to recover.

Section: My account

How can I change my password?

Go to your account dashboard, click the "account" tab and under "account management" go to ''account security''.

Section: My account

How can I change my email address?

Go to your account dashboard, click the "account" tab, under "account management" go to ''change/validate email''.

Section: My account

Can I change my username?

User name can not be changed at this point.

Section: My account

Why my chat doesn't work?

It might be due to few factors if your chat doesn't work.
-Check that your Adblock is turned off completely.
-If you are using VPN/PROXY you need to verify your account to be able to use chat.
Please, let us know if you did all the above and your chat still doesn't work.

Section: My account

Why is my mini chat disabled or disappeared fully?

You can re-enable mini chat again by clicking on the cogwheel here and selecting "Enable mini chat" in the roll down menu.

Section: My account

What is 2FA?

2FA is “two factor authentication” meaning that you will use your normal password for a log in and if you enable the 2FA you will receive a confirmation code in your authenticator app to log in to your account, making your account more secure.
To enable the 2FA when logged in go to your account dashboard "account" tab, under "account management" click on ''account security'', or click here
This feature is not obligatory but we suggest to use it for enhanced security.

Section: My account

What is the difference between channel / model / verified / regular account?

These are different types of accounts dependent on the level of engagement you have with XVideos. You can see the benefits of each account type here.

Section: My account

How can I reset my password?

You can recover it here.
After inputting your email address of your profile, you will receive an email with a link to create a new password. Make sure to check your spam folder if you don't see it. If you do not receive the email please contact support@xvideos.com from the email associated with your profile.

Section: My account

Someone uploaded my video, how can I remove it?

You can submit your request here.
The videos in question will be blocked and if we don't hear from the uploader they will be removed.
Name, City and Country are forwarded to the uploader in the case of a Copyright takedown.

Section: Report content

How can I import the XVideos database to my tube script?

You can download our entire database here.

Section: Browse the site

How can I keep track of the deleted videos?

By using this special RSS feed of deleted videos.

Section: Browse the site

I want to exchange links / trade traffic with XVideos.

We do not exhange links or trade traffic but you are totally free to link to our pages.

Section: Browse the site

How can I turn on/off my email notifications?

Go to your account dashboard, click the "Account" tab and select "Change/validate email" in the account management section. There you can setup your notification preferences and options for our news, updates and special offers.

Section: My account

How can I upload videos?

You need an account with a validated email.
You can upload your video from ''My Content'' tab in the account area.
Video file can be uploaded either from your computer, or from a direct URL to the video (link should end in .mp4 etc).
You have to fill out all fields and check that you agree with Terms of service and the Privacy policy terms.
You should read and understand them too.

Section: Upload videos

My upload fails at 99%, what can I do?

If your upload fails near the end (generally at 99%), go to the 'my videos' page, there at the top you should see a link to re-submit this video to our system without having to upload it again.

Section: Upload videos

My video has an encoding error, what should I do?

We will attempt to encode your video again several times automatically. After that, if you still see this error message, please convert your video(s) to a more conventional format and try to upload them again.

Section: Upload videos

How can I edit a video?

You can see all your uploaded videos under ''My Content'' tab in your account area.
Here you can edit video to change its category, title, description, tags and translations.

Section: Manage content

How can I delete one or more of my uploaded videos?

In your account dashboard area go to the ''My Content'' tab and select "Delete videos". Please keep in mind that deleted videos can not be recovered and we do not allow re-uploading of deleted content.

Section: Manage content

Which video format is best to use for uploading?

MP4 (H264, AAC) - try to avoid exotic codecs or very recent ones. A high resolution and high bitrate is always better. We do not recommend you to upload flv format.

Section: Upload videos

Can I disable comments under my videos?

"Yes, in your account dashboard area go to the ''My Content'' tab and select ""My uploaded videos"".
Find a video and click ""Edit"" then choose where people can comment on your video or disable it fully."

Section: Manage content

Why can't I see my published videos?

Newly uploaded and released videos appear on your account around 1 hour after the encoding is complete and after 3 days they appear in categories and search results.
However you can see your videos immediately in your account dashboard after clicking on ""My uploaded videos"" under the ''My Content'' tab.

Section: Upload videos

How can I choose the thumbnail for my videos?

In your account dashboard area go to the ''My Content'' tab and select "My uploaded videos". Find a video and click "Change Thumbnail".
Currently it is not possible to upload a custom thumbnail.

Section: Manage content

Why can't I delete my videos?

When you delete your videos it takes 30 to 60 min to have your video removed. If it takes longer than one hour, please create a support ticket.

Section: Manage content

Why are my videos pending release?

By default one video is published per day.
To change it, go to your account dashboard, click on the "My content" tab and then "My uploaded videos"
There you can choose a "Release rate" that matches the frequency of publishing you wish to achieve.

Section: Upload videos

Who can have a channel on XVideos?

You have to be a content creator or owner of unique content.
Your videos should be of decent quality.

Section: Channels

What is the Channel system?

Channels are upgraded profiles that are eligible for the Content Partner Program. These Channels have the opportunity to upload content for monetization and are also ranked within the XVideos system according to account status and country.

Section: Channels

How can I track the performance/ranking of my channel?

On your dashboard click on the "My Content" tab - then click on "Global Statistics".

Section: Manage content

What influences the ranking of a channel?

The subscriber count is the main influence.
If you are gaining a lot of subscribers in short amount of time, you may jump a bit in the ranking.

Section: My Profile

Why don't views on my video match views in global statistics?

Video views are shown in your account dashboard under "Global statistics" and/or "My uploaded videos". Those are "unique" views of your videos on XVideos and XNXX if you have selected XVideos + Network while uploading. Unique views are filtered with our systems to give a fair environment to our content partners.
It's important to note that these views differ from views on the actual video page.There we show "RAW" views, which will be greater than unique views as they have not been filtered yet.

Section: Manage content

How can I advertise my site/store/social media?

On your dashboard open the tab 'My Content' - then click on
'My Promotional Links' to see your existing links or
'Request a new promotional link' to request a new one.
Keep in mind that we no longer allow promotion of competing sites.

We also encourage you to promote your site in our network through the Traffic Factory platform - self service Ad Network for Xvideos.

Section: Channels

Can I block my content for certain countries?

Yes, you can block your videos from being shown in up to 10 countries. You can choose the countries while uploading your video or in the video edit section.
You can also hide your entire channel - in your "Privacy settings" under the "Account" tab.

Section: Manage content

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